Skip Nav

FAQs

WHEN CAN I MOVE IN?

If there is a storage space available that meets your specific storage needs, you can move in anytime by renting the unit on the website.

HOW MUCH NOTICE NEEDS TO BE GIVEN BEFORE I MOVE OUT?

All contracts are month-to-month. While most places require a 30-day notice, we require a minimum of 14 days before you move out, by the 15th of the month.

DO I NEED TO SIGN A LONG-TERM LEASE?

No, we rent on a month-to-month basis unless the customer requests otherwise.

HOW DO I MAKE A PAYMENT?

You can mail a check or money order to P. O. Box 23 Fredonia, WI 53021 or make a payment through our website or call us or the Call Center at 262-483-0807.

You may sign up to have payments automatically deducted from your credit card/savings/checking account monthly by calling us (not the call center) 262-483-0807.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Checks, money orders, VISA, MasterCard, American Express and Discover.

DO YOU SELL BOXES AND STORAGE SUPPLIES?

Not at this time.

HOW DO I KNOW HOW MUCH STORAGE SPACE I WILL NEED?

You can either use our Storage Calculator on our website or call our Owners Reed or Jack for assistance.

ARE THERE ANY ITEMS THAT I AM NOT ABLE TO STORE?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

WHAT IF I FORGET MY GATE CODE?

At the time of signing you will be given your own security pass code in the Subject line of the eSign email. We try and text it to your phone with your unit number if we set you up. If you forget it the call center or we can text or email it to the contact on file.

WHAT IS REQUIRED TO USE THE "FREE MOVE IN TRUCK"

The 17 ft Moving Truck is free within 2 weeks of rental, if it is available. We allow 80 free miles, and you are required to refuel. If you do not you will be charged $10/gal for us to do it. We require you to text your driver's license and insurance card to us prior to setting up the Free use of the Truck to our Cell 262-483-0807.

DO YOU HAVE HANDCARTS AVAILABLE AT YOUR FACILITY?

Yes. You are welcome to use our complimentary carts to move in the Climate Control Building.